Supervised Field Experience
Courses and programs incorporating a “supervised field experience” are covered by the provisions of SARA. Under SARA a “supervised field experience” means a student learning experience under the oversight of a supervisor, mentor, faculty member, or other qualified professional, located in the host state, who has a direct or indirect reporting responsibility to the institution where the student is enrolled, whether or not credit is granted. Examples include: practicum, student teaching, or internships. However, see below regarding programs for licensed professions.
Student Grievance Procedure
The purpose of the student grievance procedure is to provide a system to channel student complaints against a college employee. Such complaints include academic grades, alleged discrimination, and alleged harassment (see Policies and Procedure Manual).
Contact for Central Carolina Community College
Ken Hoyle, Vice President of Student Services
1105 Kelly Drive
Sanford, NC 27330
Phone: (919) 718-7436
Email: khoyle@cccc.edu
Contact for North Carolina Students
North Carolina Post-Secondary Education Complaints
c/o Student Complaints
University of North Carolina System Office
223 S. West Street, Suite 1800
Raleigh, NC 27603
Phone: (919) 962-4550
North Carolina Post-Secondary Education Complaint Website
Student Complaint Process
Student Complaint Form
Contact for Students Residing Outside North Carolina
SARA North Carolina Director
NCSEAA
P.O. Box 41349
Raleigh, NC 27629
Phone: (855) 727-2162
Email: complaint@saranc.org
SARA North Carolina Website
Student Complaint Process
Student Complaint Form
Contacts for State Portal Entities
Students residing outside of North Carolina while taking online courses at CCCC may also file a complaint with their state. Here is a list of agencies in each state responsible for handling complaints regarding out-of-state distance education programs:
Student Complaint Information by State and Agency
How To File a Complaint with the Southern Association of Colleges and Schools Commission on Colleges
Southern Association of Colleges and Schools Commission on Colleges (SACSCOC)
1866 Southern Lane
Decatur, Georgia 30033-4097
Phone: (404) 679-4500
SACSCOC Website
SACSCOC Complaint Policy
Appealing a Grade
Students have the right to appeal any grade within fifteen (15) class days after the posted date of the grade. The procedure prescribed for a student to exercise the right to appeal a grade can be found in the college's academic policies.
Professional Licensure and Certification
Currently, Central Carolina Community College does not offer an online program that leads to professional licensure. The college’s licensure and certification programs are either tied to the State of North Carolina or are national certifications. If you are considering a program at Central Carolina Community College that leads to licensure or certification and you do not live in North Carolina, review the Professional Licensure and Certification information online. After reviewing the material if you still have questions, contact the lead instructor for that program.
View the Licensure List to learn about the appropriate licensing or certification organization for your program.
