Distance Education

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Contact Us

  • Blackboard Helpdesk Blackboard Support can assist you 24 hours a day with your Blackboard issues. de@cccc.edu (866) 834-6894 (toll-free 24 hours) (919) 718-7529

  • Cougar Mail Helpdesk The Helpdesk can assist you with your Cougar Mail issues. ithelpdesk@cccc.edu (919) 718-7397 (800) 682-8353 ext. 7397 (toll-free)

  • Portal The Helpdesk can assist you with your CCCC Portal issues. ithelpdesk@cccc.edu (919) 718-7397 (800) 682-8353 ext. 7397 (toll-free)

  • Self-Service Helpdesk The Registrar's Office can assist you with your Self-Service issues. admissions@cccc.edu (919) 718-7201 (800) 682-8353 ext. 7201 (toll-free)

  • Student Onboarding
    and Success     Counselors can help with advising and registering for distance courses as well as what to do after CCCC. success@cccc.edu (919) 718-7300 (800) 682-8353 ext. 7300 (toll-free)

Staff

  • Director of Distance Education Amanda Carter Amanda can help you with your questions and concerns about distance education policies and procedures as well as ensure you get the answers you need from the college. abcarter@cccc.edu (919) 718-7515

  • Coordinator, Distance Education & Student Learning Support Kasey Patterson Kasey can help you with your technical issues, questions about course requests, and proctored exams in distance courses. kpatterson@cccc.edu (919) 718-7322

  • Student Learning Specialist Crissy Miller Crissy can help you with your technical issues, questions about course requests, and proctored exams in distance courses. cmill557@cccc.edu (919) 718-7321

Specialty & Software

Some courses require use of specialized applications not managed by Blackboard or CCCC. When technical issues arise with these resources, please contact their technical support directly for assistance. The contact phone numbers, emails, and hours of operation are provided here. It is also recommended that you alert your instructor to the issues you are experiencing and the support you are seeking.