Information Technology-Business Systems & Operations Support

The computer field is expected to remain in high demand and experience strong job growth according to the U.S. Department of Labor. Many of the fastest growing occupations are computer (IT) jobs or positions that require computer skills.

At CCCC, you can learn the hands-on skills required for today's computer-related jobs in our Information Technology program.

Average salaries in North Carolina for Computer User Support Specialists are more than $50,000/year. Computer and mathematical occupations overall average more than $90,000/year, but may require a more advanced degree.

What Information Technology (General) Graduates Might Do

• Create mobile applications and software (programmers): Database programmers, software specialists, and web developers create applications that businesses use to support day-to-day operations.
• Maintain computer systems (technical support/help desk): You will be able to install software and hardware, perform upgrades, and troubleshoot everyday problems to keep business operations moving efficiently.
• Code websites and maintain web servers (server administrator/web developer): Websites need to be designed and updated and web servers need to be maintained.
• Maintain other servers (server administrator): Servers run most of the applications we see used in today’s world. These servers need to be maintained. This may include virtualized and cloud-hosted servers.

Advantages of studying at CCCC

• Faculty: All of our full-time IT faculty have advanced degrees as well as numerous professional certifications. They have extensive classroom experience along with over 100 combined years of real-world industry experience.
• Facilities: CCCC has two dedicated IT labs, a dedicated hardware lab, an Apple/Mac lab, all with an independent teaching network with Linux and Microsoft servers.
• Comprehensive: A degree in Information Technology (IT) is an excellent choice for the student who wants to learn something about everything. With good people skills and a broad education in all aspects of computer systems, CCCC IT graduates are highly marketable in the field.
• Low Cost: Compare our costs to the alternative private and proprietary schools available and you'll find the cost to be significantly lower. With the availability of financial aid, you'll find CCCC to be a real bargain!

Certificate programs available

A number of certificate programs that require from four to six courses for a credential are available. Choose to pursue one certificate or add certificates to your degree. Certificate programs include Internet and Computing Core (IC3), Hardware Repair (A+), Database Programming, and Programming.

CCCC testing center advantages

As a CCCC student you receive discounted test vouchers from our on-campus testing center for select certifications. Take exams for industry-recognized certification such as CompTIA exams and Cisco exams.

For more information

To learn about computer training opportunities at CCCC, visit the College website: www.cccc.edu or call on the following numbers: (919) 775-5401, (919) 718-7377, or toll-free 1-800-682-8353.

What are the job prospects for IT graduates?

Graduates should qualify for a wide variety of computer-related, entry-level positions that provide opportunities for advancement with increasing experience and ongoing training. Some duties may including: systems maintenance, computer troubleshooting, technical support and training, web site support, and business application design and implementation.

Will I get any "hands-on" experience?

All of the computer courses at CCCC utilize in-class or distance, supervised labs. You will be able to work with computer hardware, operating systems, application software, and more. All of this gives you the chance to practice what you have learned in the course. The labs are supervised by your Instructor so that if any problems arise, you can get answers to your questions quickly.

What Students Learn

Students successfully completing the Information Technology (General) program will be able to:

• Plan, organize, implement and control business and technical projects of medium level complexity.
• Demonstrate an understanding of the role and function of computers and use the computer to solve problems.
• Describe and explain a variety of operating systems, computer hardware, software, and programming languages.
• Select, install, configure, troubleshoot, perform preventive maintenance, and upgrade a variety of personal computers and operating systems in workgroup, client/ server, and other basic networking configurations.
• Design and implement normalized database structures, create/edit Microsoft word documents, spread sheet, high impact and functional web pages and written professional presentations.
• Design, code, test and debug basic object-oriented programs.
• Identify information security risks, create an information security policy, and identify processes to implement and enforce security policy.
• Recognize the need to maintain currency in new and emerging computer technologies, applications, and systems.
• Effectively communicate complex technical issues related to computer hardware, software, and networks in a written, oral, and graphical format.

Please Note:
Curriculum guides are for students enrolled during the current academic year. Students enrolled in a previous academic year should visit the Program Evaluation link in Self-Service to find the required list of courses for graduation. For assistance, consult your advisor.