Contact Information

Blackboard Helpdesk

Blackboard Support can assist you 24 hours a day with your technical issues. Wait time is short. You will speak to a live person.

Cougar Mail Helpdesk

The Helpdesk can assist you with your Cougar Mail issues.

WebAdvisor Helpdesk

The Registrar's Office can assist you with your WebAdvisor issues.

  • Work Phone: 919.718.7201

Admissions/Academic Counselor

A counselor can answer your questions about advising and registering for distance courses as well as what to do after CCCC.

  • Email: destaff@cccc.edu
  • Work Phone: 919.718.7300 or toll-free 800.682.8353 ext. 7300

Director of Distance Education and Instructional Technology

Amanda Carter: Amanda can help you with your questions and concerns about distance education policies and procedures as well as ensure you get the answers you need from the college.

Distance Education Advisor/Success Coach

Daniel Berndt: Daniel will help you assess, identify, and address challenges in your distance courses by answering any questions you may have about the services CCCC provides to its distance students.

Distance Education Coordinator

Amanda Matthews: Amanda can help you with your technical issues and your questions about orientations in distance courses.

Student Learning System Administrator

Jennifer Owens: Jennifer can help you with your technical issues, questions about orientations, and proctored exams in distance courses.

Some courses require use of specialized applications not managed by Blackboard or CCCC. When technical issues arise with these resources, please contact their technical support directly for assistance. The contact phone numbers, emails, and hours of operation are provided here. It is also recommended that you alert your instructor to the issues you are experiencing and the support your seeking.

Aplia

This software is used in some of our online classes.

Cengage

This software is used on some of our online classes.

GDP

GDP is keyboarding/document processing software used in some of our courses within the Office Administration program.

McGraw-Hill

This software is used on some of our online classes.

MyMathLab

This software is used on some of our online math classes.

MySpanishLab

This software is used on some of our online spanish classes.

Turnitin

Turnitin is anti-plagiarism and writing software used to help our students produce quality written assignments.

WebAssign

This software is used on some of our online math classes.

Fall Class Schedule
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Contact Us:

Blackboard:
24/7 Tech Support - 1.866.834.6894
Submit a Ticket
Cougar Mail:
IT Helpdesk - 919.718.7397
WebAdvisor:
Registrar's Office - 919.718.7201
General Information:
919.718.7529
1.800.682.8353
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